Questions & answers

A clearer picture.

The useful details, before you make room.

What do I need?

An Apple Vision Pro and an Apple silicon Mac, with both apps installed and both devices on the same private network. VisionDesk 3 requires visionOS 27 and macOS 27. Check the App Store and the previous release for older-version compatibility.

What is free?

One complete spatial Mac display, including adaptive quality, Mac audio and input, Side-by-Side, Over-Under and Live 3D. The Mac companion is always free.

What does Pro add?

Pro adds two to five separate displays, Saved Workspaces and Precision Layout. Current US pricing is $7.99 monthly or $59.99 yearly. The App Store confirms regional pricing and trial eligibility.

Is this the same as Mac Virtual Display?

VisionDesk uses its own Mac companion to create and stream separate virtual displays. It adds multi-display arrangements, saved workspaces and its own spatial tools. If one built-in Mac Virtual Display meets your needs, you can keep using that.

What is Watch?

Watch is a VisionDesk 3 feature that brings one Mac screen forward at cinema scale. Other screens can be parked beside it or hidden. Its controls let you adjust the canvas, media, 3D and surroundings.

Does Live 3D work with any content?

Live 3D estimates depth from ordinary content. The effect depends on the source. Side-by-Side and Over-Under modes instead display stereo media in its authored format. Protected content may be unavailable to capture.

What network setup gives the best experience?

We recommend an Ethernet-connected Mac sharing its internet over Wi-Fi to Vision Pro when possible. This gives the headset a dedicated wireless link and can reduce congestion. A strong shared private router network also works. Follow the Internet Sharing section in the setup guide.

Can I connect over the internet?

No. VisionDesk uses an encrypted local connection. There is no cloud relay or internet pairing, and no VisionDesk account is required.

Why does a streaming service show a black screen?

Some video services protect their content from screen capture. VisionDesk cannot bypass that protection. Use content and sources that permit capture.

Which surroundings can I use?

VisionDesk works within your visionOS surroundings. Choose passthrough or an Apple environment using the system controls. Rooms and landscapes on this website are marketing visualizations.

How do I restore or cancel Pro?

Use Restore Purchases in VisionDesk with the Apple Account used for the subscription. Manage or cancel renewal in your Apple Account subscription settings. Apple handles billing and refund requests.

Do Dock and widgets follow my workspaces?

Your control Dock configuration is global. Widgets can be configured for a particular workspace or for Everywhere. These are separate settings.

Are the website animations actual recordings?

The website combines product visualizations, generated imagery and illustrated interaction sequences to explain spatial features on a 2D screen. They are not performance measurements.